The manager and team

Today’s managers must be as concerned about their results (and how they achieve those results) as they are about the people who are vital to achieving them. The human dimension of management is essential for ensuring the company’s performance and the well-being of those who work for it.

Length

Length: 6 days

Date and location

Start date: April 7, 2011

Classes will take place over 6 days on the following dates:

• April 7, 8
• May 9, 10
• June 9, 10

Location: Paris, La Défense - CNIT

Fees

Fees: €3,400 (excl. tax), €4,066.40 (incl. tax)

Admission

Applicants must send a copy of their CV and undertake a telephone interview.

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The manager and team

• To improve participants’ knowledge of themselves and their ability to be introspective
• To provide participants with some theories on personality, behavior and human interaction (regarding power, conflicts, partnership, bereavement, etc.) that will allow them to gain a better understanding of how their staff react to different situations
• To ensure that participants promote employee learning through action and reflection, helping them achieve greater autonomy
• To ensure that participants know how to best conduct themselves in handling diverse workforces and situations, and know which tools can help them in their endeavors 
• To make participants aware of the complexities of different situations and the systematic approach towards confronting them
• To ensure that participants’ managerial decisions also include an ethical dimension

The manager and team

Team building

What is a team?

• Roles within teams
• Team dynamics
• High performance teams

Getting to know yourself better and learning to know others better

• Through shared situations and self-analysis charts – identifying your management style
• MBTI and result analysis

Manager-staff relations

• New staff members
• Autonomy and involvement
• Trust as a key to good management
• Carrying out interviews and learning to give feedback
• Acknowledging your staff members 
• Encouraging experience and knowledge sharing
• Coaching and different types of support

The manager’s role – Ethics

• Power
• Decision-making
• Conflict management
• Emergencies and stress

Change and crises

The manager and team

• Department heads or heads of independent business units
• SME/SMI managers

The manager and team

Annick BOURGUIGNON

Alexandra BARTHELEMY

Isabel BONI